At Kiwibank, our focus is on doing what we can to help you, your whānau, and our community during these unsettling and unprecedented times. If you’ve been financially impacted by COVID-19 and need support, please fill in this form - this is the most efficient way to get in touch with us. Please keep in mind accurate information will help us process your request faster.

Response times

Our hardworking team will get back to you as soon as they can. See latest estimated response times.