We know there's still a lot of uncertainty around COVID-19, so we'll continue to provide support and initiatives to get you through this tough time. We'll get through this together - Mā te Manaakitanga tātau e kōkiri whakamua.
COVID-19 update: branch opening hours
Under COVID Level 1, all branches around the country will be open as usual. See our branch updates page for up-to-date information on branch opening hours. We encourage you to continue to bank through Internet Banking and the mobile app if you can.
COVID-19 Relief and Resilience programme
Below are some of the ways we might be able to help ease some of the financial pressure you may be experiencing. The exact support we can offer you will depend on your personal circumstances and if you meet the eligibilty criteria.
Reducing your repayments
Extending your home loan term
Changing to interest-only repayments
Early access to your Term Deposit or Notice Saver funds