We’re supporting Kiwi businesses as they switch back on. You can help too, by buying and backing local.
COVID-19 updates
We’ve got a range of initiatives to support you or your business, if you’ve been financially impacted by COVID-19, We also have guides to help you bank from home. For all other updates, see our COVID-19 page.
All our branches have returned to normal trading hours. See our latest branch updates for more information.
Working together through COVID-19
Our focus is on helping Kiwis and Kiwi businesses through COVID-19. See the initiatives we’ve got in place as we pull together to help keep New Zealand ticking. We will get through this together - Mā te Manaakitanga tātau e kōkiri whakamua.
Supporting you through this
Support for you
We’ve launched a range of initiatives as part of our Kiwibank COVID-19 Relief and Resilience programme to try and support you through these difficult times.
We’ve launched a range of initiatives as part of our Kiwibank COVID-19 Relief and Resilience programme to try and support you through these difficult times.
Supporting you with low rates
We’re resetting the rules on our variable home loan rates by reducing them to record lows. You’ll now have the flexibility of a variable rate at a significantly lower cost than ever before.
We’re resetting the rules on our variable home loan rates by reducing them to record lows. You’ll now have the flexibility of a variable rate at a significantly lower cost than ever before.
Tips to get you through
We've all faced enormous changes due to COVID-19, including the way we carry out day-to-day tasks, like banking. Read our tips to help you manage your banking in these socially distant times.
We've all faced enormous changes due to COVID-19, including the way we carry out day-to-day tasks, like banking. Read our tips to help you manage your banking in these socially distant times.
Supporting your business through this
Support for your business
Find out what support is available to your business with our Kiwibank COVID-19 Relief & Resilenence programme and the Government's Business Finance Guarantee Scheme loan.
Find out what support is available to your business with our Kiwibank COVID-19 Relief & Resilenence programme and the Government's Business Finance Guarantee Scheme loan.
Low rates on business overdraft and loans
We know many of you are still facing significant financial stress as a result of COVID-19, we're doing our part by offering you low variable interest rates on business overdrafts and loans.
We know many of you are still facing significant financial stress as a result of COVID-19, we're doing our part by offering you low variable interest rates on business overdrafts and loans.
We need your help to support Kiwi businesses
We’re supporting Kiwi businesses as they switch back on. You can help too, by buying and backing local.
Ways to bank
Ask Kiwibank Anything and see your key COVID-19 questions answered
Ask Kiwibank Anything - questions answered
We will get through this together
Our Chief Executive Steve Jurkovich provides his 9th and final weekly update from home and discusses what shifting from Level 3 to Level 2 will look like for Kiwibank and our customers including what support is available.
12.05.2020
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Get in touch if you need support
If you’ve been financially impacted by COVID-19 and need support, you may be able to access our COVID-19 Relief and Resilience support programme. The best way to get the ball rolling is to fill out a support contact form. Our hardworking team will get back to you as soon as they can. See latest estimated response times.