COVID-19 Relief and Resilience programme
Below are some of the ways we might be able to help ease some of the financial pressure you may be experiencing. The exact support we can offer you will depend on your personal circumstances and if you meet the eligibility criteria.
Personal banking support
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Home loans
- Reducing your repayments
- Extending your home loan term
- Changing to interest-only repayments
- Repayment deferral.
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Investments
- Early access to your Term Deposit or Notice Saver funds
- KiwiSaver hardship withdrawal.
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Credit cards
- Reducing your repayments
- Changing your card type
- Disputing transactions.
Business banking support
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Temporary or interest-only lending
You may be eligible for a temporary additional overdraft for up to 180 days or for interest-only business lending for up to six months.
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Early access to invested funds
You may be able to access your Term Deposit or Notice Saver funds early.
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Repayment deferral
You may be able to defer payments on your business lending for up to six months.
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Contactless fee refund
We're refunding contactless fees on debit transactions for merchant customers.