You're right, it's a scam!

Nice spotting. If you receive a text message including a link and request for urgent action, take a moment to ask yourself... is it really real?
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Ways to avoid text scams

  1. 1
    Tahi

    Pause

    Stop and think before clicking a link.

  2. 2
    Rua

    Check the web address (URL)

    If the text claims to be from a legitimate business:

    • Check that the included link matches the URL of the official website
    • Check the URL is spelt correctly
  3. 3
    Toru

    Not sure?

    If in doubt, don't click.

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What to do if you've been scammed

Anyone can fall for a scam. If you suspect that you've been scammed, get in touch with us as soon as possible.

24/7 support

Fraud and scam support is available around the clock. Call 0800 113 355 or +64 4 473 1133 from overseas.

0800 113 355

Protect yourself

Simple actions can significantly improve your online and financial security.

What you can do