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Set or change your PIN online
- Log in to the mobile app or internet banking.
- Select 'Cards'.
- Choose the card you want to set or change the PIN on.
- Select 'Set/Change PIN'.
- Enter your new PIN.
- Re-enter your new PIN (to confirm it).
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If you're getting in contact with us, heading into a branch or getting paid on Labour Day, please check our contact centre, branch hours and payment times as they may differ.
Here's how to set or change a PIN on any Kiwibank card (credit card, Visa Debit or EFTPOS card).