Common searches
Find your access number
Learn how you can find your access number.
Change online banking password
Easily change your online banking password.
Receive money from overseas
Here’s the information you need to get paid or receive money from overseas.
Re-fix your home loan
Easily re-fix your home loan when your fixed term is up.
Find your account number
Looking for your account number or unsure about your prefix or suffix? Let us break it down for you.
Download bank statements
Learn how to view, download and print your Kiwibank bank statements.
How to spot & report scams
Latest scams
Learn more about some of the latest scams that our Customer Protection tīma (team) have detected.
Types of scams
The best way you can keep yourself safe is to be aware of common types of scams, and how these scams work.
What to do if you've been scammed
If you think you might have clicked on a suspicious link or downloaded something dodgy, here’s what to do next.
Let's get you thriving
Whether you're just getting started, paying off debt, or saving for your future, we have tools, guides and resources to help you get on top of your money.