Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
Welcome to your closest branch. Get it done online, no matter where you are, with our iPhone and Android mobile app.
Our mobile app is free to download on the App Store or Google Play, you just need to be a Kiwibank customer. You don't need to have internet banking either – but you can register for it completely from the app if you want.
If you’re new to mobile banking and would like support, we can help you to get set up and do your banking online. Please fill out our digital banking support form and we’ll get in touch as soon as we can.
We have two online authentication services that provide an extra layer of security when you're using our mobile app.
Standard terms and conditions
Your phone service provider may have their own charges for data, texts or calls.
App available on Apple iOS version 11 or above and Android OS version 4.1 or above, including fingerprint and facial recognition on compatible devices. Certain features also available on smart watches.