See what questions customers asked us about personal loans.
Q. Due to COVID-19 I'm struggling to make personal loan repayments. What help is available?"
Q. Can I still apply for a personal loan during the COVID-19 pandemic?"
Q. What's a personal loan repayment deferral, and how can I apply?"
A. The repayment deferral option that you’re most likely to have heard about is for home loan customers. However, if you’re having trouble making your personal loan repayments, please call our personal loan team on 0800 549 454 and we’ll help you make a plan.
Q. I have repayment insurance on my personal loan. Does the COVID-19 situation qualify to activate this on my loan?"
Q. Are you waiving your application fees due to the current situation?"
Q. How can I check the balance of my personal loan and make payments towards it?"
Q. Can I change my personal loan payment frequency?"
This is intended as general information only. It doesn't take into account your financial situation and goals and isn't personal advice. For advice about your particular circumstances, please see your financial adviser.