You're right, it's a scam!

Take a moment to pause and properly review each invoice before processing payment.

• Look for inconsistencies against previous invoices, or for new suppliers, take extra time to verify invoice and payment details.
• A new service called Confirmation of Payee will soon be available to check if the account owner name matches the account number of the person or business you're paying.

Call the business that sent the invoice to confirm the account details. Get the phone number from an official business channel, not the invoice - e.g. their website.

Limit the number of people processing invoices. Ensure they are trained with the skills to identify and avoid invoicing scams.