Common searches
Find your access number
Learn how you can find your access number.
Set up mobile wallets
More about setting up and using your mobile wallet.
Make a payment
Make a payment and save someone’s bank account details as a ‘payee’.
Download bank statements
Learn how to view, download and print your Kiwibank bank statements.
Find your account number
Looking for your account number or unsure about your prefix or suffix? Let us break it down for you.
Re-fix your home loan
Easily re-fix your home loan when your fixed term is up.
How to spot & report scams
Latest scams
Learn more about some of the latest scams that our Customer Protection tīma (team) have detected.
Types of scams
The best way you can keep yourself safe is to be aware of common types of scams, and how these scams work.
What to do if you've been scammed
If you think you might have clicked on a suspicious link or downloaded something dodgy, here’s what to do next.
Become a scammer's nightmare
We're on a mission to help all Kiwi become a scammer's nightmare. Test your defences and learn tips to keep raising your scare factor.