COVID-19 updates: For up-to-date information on our branch opening hours, see our branch page. See latest COVID-19 updates and the support that might be available. If you need help banking from home, take a look at our internet banking guides.
Scheduled maintenance: Due to scheduled maintenance you won't be able to join or access your Kiwi Wealth KiwiSaver Scheme account in Internet banking or our Mobile App for 24 hours from 7am, Saturday 19 September. We apologise for any inconvenience.
Learn how to do the basics of banking on our mobile app through these easy to ready guides. You can view them here, download them to read later or print them off to work through.
If you’re already using internet banking, download this guide (PDF 3.1 MB) to set up the mobile app. If you’re not already using internet banking then setting up the mobile app will take a couple of extra steps, so you’ll need to download this guide (PDF 4.0 MB) instead.
It’s quick and easy to view your different accounts and check your balance in the mobile app, download the guide on how to use the accounts page.
Need to transfer money between your accounts? You can do this through the mobile app, download the guide on how to transfer money between your accounts (PDF 3.4 MB).
With our mobile app you can make a one-off payment, create recurring automatic payments and save someone’s bank account details as a ‘payee’ for next time. Download the guide on how to make payments to a person or company (PDF 3.2 MB).
To learn how to save someone’s bank account details as a ‘payee’ for next time in the mobile app, download the guide on how to add payees (PDF 2.5 MB).