Step-by-step mobile app guides

Learn how to do the basics of banking on our mobile app through these easy to ready guides. You can view them here, download them to read later or print them off to work through.

Set up the mobile app

If you’re already using internet banking, download this guide (PDF 3.1 MB) to set up the mobile app. If you’re not already using internet banking then setting up the mobile app will take a couple of extra steps, so you’ll need to download this guide (PDF 4.0 MB) instead.

View accounts and balances

It’s quick and easy to view your different accounts and check your balance in the mobile app, download the guide on how to use the accounts page.

Transfer money

Need to transfer money between your accounts? You can do this through the mobile app, download the guide on how to transfer money between your accounts (PDF 3.4 MB).

Make payments

With our mobile app you can make a one-off payment, create recurring automatic payments and save someone’s bank account details as a ‘payee’ for next time. Download the guide on how to make payments to a person or company (PDF 3.2 MB).

Add payees

To learn how to save someone’s bank account details as a ‘payee’ for next time in the mobile app, download the guide on how to add payees (PDF 2.5 MB).