We have restored access to our internet banking and mobile services. Our contact centre is experiencing high demand and we ask for your patience as our team works through the backlog. We apologise for the inconvenience.
Learn the basics of internet banking. Watch our videos from the comfort of your own home, or download and print our guides for easy reference – whichever you prefer.
If you're not registered for internet banking, you'll need to give us a call on 0800 113 355 before you'll be able to set up your internet banking. If you're registered, learn how to set up internet banking and take control of your finances. You can also download our how to set up internet banking guide (PDF 4.2 MB).
It’s quick and easy to check your balance and see your different accounts. You can also download our how to view accounts and balances guide (PDF 3.8 MB).
Watch the video below for a guide on how to order a new Visa Debit Card in internet banking.