Learn the basics of internet banking. Watch our videos from the comfort of your own home, or download and print our guides for easy reference – whichever you prefer.
If you're not registered for internet banking, you'll need to give us a call on 0800 113 355 before you'll be able to set up your internet banking. If you're registered, learn how to set up internet banking and take control of your finances. You can also download a how to set up internet banking guide (PDF 2.6 MB).
It’s quick and easy to check your balance and see your different accounts. You can also download a how to view accounts and balances guide (PDF 1.7 MB).
Watch the video below for a guide on how to order a new Visa Debit Card in internet banking.
Watch the below videos to learn how to make or edit payments, or you can download how to make payments guide (PDF 3.0 MB) or how to edit automatic payments guide (PDF 2.5 MB).
Learn how to make a one-off payment, create recurring automatic payments or save someone’s bank account details as a ‘payee’ to make it easier to pay them in the future.
Need to change an automatic payment? There’s no need to go to a branch, it's easy to do in internet banking.
It's easy for you to pay your Kiwibank or non-Kiwibank credit card bill in internet banking.