COVID-19 updates: For up-to-date information on our branch opening hours, see our branch page. See latest COVID-19 updates and the support that might be available. If you need help banking from home, take a look at our internet banking guides.
Scheduled maintenance: Due to scheduled maintenance you won't be able to join or access your Kiwi Wealth KiwiSaver Scheme account in Internet banking or our Mobile App for 24 hours from 7am, Saturday 19 September. We apologise for any inconvenience.
Two factor authentication (2FA) is an additional security feature to protect your account when transacting online in internet banking or our mobile app.
When you’re performing certain transactions or changes within internet banking or our mobile app, a one-time PIN will be sent to your registered New Zealand mobile number by SMS. For example, we might require this to update your personal details, create a payment to a new recipient, change a future dated payment, or create or amend a payment template.