Be wary if you get a call or a text message from someone claiming to be from your bank, credit card provider, or a general 'tech support' company. They might claim they're contacting you because there have been suspicious transactions on your card or bank account or that your computer has been hacked or infected with a virus or malware.
Scammers may also call or message you from an unknown number, or via messaging Apps like WhatsApp, pretending to be a loved one in difficulty and in need of money. They might claim that they've lost their phone and this is their replacement number.
Also watch out for caller ID spoofing where the caller ID on your phone displays a different number to the one being used to make the call. Scammers use this technique in the hope that you will answer if it appears to be coming from a local number or trusted organisation. Find out more about caller ID spoofing at idcare.org.
Scammers may try to get you to disclose personal information such as your login details or password. They might also try to convince you to install software that allows them remote access to your computer. Don't tell them anything and don't give them access to your computer.
If you receive any suspicious text messages, please forward these to 7726. The NZ Telecommunications forum website has information on how to notify your phone service provider, so they can look into it and block the number if necessary.