On your smart phone
Say goodbye to emergencies at the checkout – our iPhone and Android apps have everything you do, no matter where you are. Log in with a four-digit PIN. If you have a compatible phone you can also log in with Touch ID or fingerprint login. Check balances, make payments, view your account history (and future), and securely email our Online Customer Service team. Find out more
The app requires a minimum of Apple iOS version 8.0 or Android OS version 4.1.
We speak TXT too
Don’t have a smartphone? Text BAL to 5494 and we’ll text you your available balance and your last five transactions – or the available balance of up to five of your accounts. Set it up by registering your number in internet banking, under ‘settings’. Find out more
You can also sign up for TXT alerts – we’ll text (or email) you when key stuff happens on your accounts.
Down with the touchtone?
We still do old-school phone banking from any touchtone phone. Call 0800 113 355 and follow the prompts – your first five calls a month are free, and then fees apply.
To set it up, call 0800 113 355 with your access number.
Your phone service provider may have their own charges for data, texts or calls.