We’ve got a range of initiatives to support you or your business, if you’ve been financially impacted by COVID-19, We also have guides to help you bank from home. For all other updates, see our COVID-19 page.
All our branches have returned to normal trading hours. See our latest branch updates for more information.
Being able to trace who a person with COVID-19 has come into contact with is an important tool for public health authorities, so we’re doing our bit by asking you to fill out a contact tracing form when you visit a branch. You'll receive a confirmation email within two minutes.
The information you provide will be kept for four weeks and will only be used for the purpose of contact tracing at the request of the Ministry of Health or local district health boards. After four weeks, if the information hasn’t been needed, it will be deleted. If you don't wish to provide this information, we may be unable to serve you or allow you onto our premises. You may access your information and request a correction by emailing us at firstname.lastname@example.org.