COVID-19 updates: For up-to-date information on our branch opening hours, see our branch page. See latest COVID-19 updates and the support that might be available. If you need help banking from home, take a look at our internet banking guides.
Scheduled maintenance: Due to scheduled maintenance you won't be able to join or access your Kiwi Wealth KiwiSaver Scheme account in Internet banking or our Mobile App for 24 hours from 7am, Saturday 19 September. We apologise for any inconvenience.
Find out basic account information quickly without having to log in to internet banking or set up alerts when key things happen on your accounts.
Phone banking is an automated self-service way to check your basic account information and make some transactions yourself including:
Text banking is a quick way to find out your balance from the palm of your hand. You can:
To set it up, log in to internet banking and go to ‘Settings’ and pick which accounts you’d like to get a text balance from. Once you’re set up, just text BAL to 5494 anytime and we’ll text you straight back for free. Your mobile provider may charge you for the text.