Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
Find out basic account information quickly without having to log in to internet banking or set up alerts when key things happen on your accounts.
Phone banking is an automated self-service way to check your basic account information and make some transactions yourself including:
Text banking is a quick way to find out your balance from the palm of your hand. You can:
To set it up, log in to internet banking and go to ‘Settings’ and pick which accounts you’d like to get a text balance from. Once you’re set up, just text BAL to 5494 anytime and we’ll text you straight back for free. Your mobile provider may charge you for the text.