Banking in person

We have branches, ATMs and Business Hubs throughout New Zealand for your banking needs. Our Local for Kiwibank network, in partnership with retail businesses, provides additional banking services in more locations. This is the largest physical banking network in Aotearoa.

Help with your banking needs

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Banking in branch

We have branches located throughout New Zealand with a great range of specialists to help you with your banking needs.

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ATMs

We've got Smart ATMs that securely take cash deposits as well as everyday services like cash withdrawals or checking your balance.

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Local for Kiwibank

We partner with retailers across New Zealand to provide our services in more locations, reflecting the vital role of banking in our communities.

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Business Hubs

We have business support teams and business bankers based at our regional offices to provide specialist expertise, or we can come to you.

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Regional banking hubs

Regional banking hubs, located in Martinborough, Ōpōtiki, Twizel, Waimate and Whangamatā, are a partnership between six New Zealand banks.

The following basic Kiwibank services are available in the Martinborough, Twizel and Whangamatā hubs:

  • Smart ATM: Cash withdrawals and note/coin deposits
  • iPads: To access our website and internet banking.
  • Phones: To call our contact centre.
  • Change machine: Change notes and coins, available at Twizel and Whangamatā.

If you're looking for other banking services or financial advice, we'll help you with online banking or put you in touch with someone at our contact centre who can help.

Martinborough Regional Hub

Address: Waihinga Centre, 8 Texas Street, Martinborough, 5711

Opening hours

  • Monday to Friday, 9 am – 4 pm
  • Saturday, Sunday and public holidays, 9:30 am – 4 pm.

Things you can do at this location

  • Smart ATM
  • iPads
  • Phones.
Twizel Regional Hub

Address: 22 Market Place, Twizel, 7901

Phone: 03 435 0992

Email: twizel.hub@nzba.org.nz

Opening hours

Monday to Friday, 10 am – 2 pm.

Things you can do at this location

  • Smart ATM
  • iPads
  • Phones
  • Change machine.
Whangamatā Regional Hub

Address: Shop B, 608 Port Road, Whangamatā, 3620

Phone: 04 213 6063

Email: whangamata.hub@nzba.org.nz

Opening hours

  • Monday to Friday, 10 am – 2 pm
  • Smart ATM lobby open 24/7.

Things you can do at this location

  • Smart ATM
  • iPads
  • Phones
  • Change machine.

Explore our services

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Branch opening hours

Find locations and opening hours for our branches throughout the country.

See our branch locator

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Banking online

There are plenty of safe, secure and convenient alternative options to do your banking, including online banking, our mobile app or phone banking.

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Verifying your identity

You can verify your identity and address from anywhere using your smartphone, or in person at one of our branches.

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