New look Contact us section
You've probably noticed our Contact us section looks a little different. No need to worry, we've recently revamped this section.
Along with our branches and ATMs nationwide, we also have specialists all over the country to help with your banking – whether it's buying a new home, investing or achieving business goals.
Kiwibank branches and ATMs
Visit us in store if you'd like to talk to someone in person and use our ATMs to check balances or withdraw cash.
You can do the following at our branches:
- Deposits and withdrawals
- Transfers funds between your accounts
- Print transaction listings
- Order bank statements
- Replacement chequebooks
- Deposit books
- Bank cheques
- Stop cheques
- Account maintenance
- Customer maintenance (e.g. updating your address, phone number, customer ID or tax details)
- Business banking
- Card maintenance (Debit and Visa Debit):
- Order a new card
- Stop/replace a card
- New/change PIN number
- Debit card account link change
- Home loans
- Insurance
- Wealth management
- Credit cards
- Personal and car loans
- Overdrafts
Some Kiwibank branches may not offer the following services:
Although the following services may not be offered at our selected service branches, the team there can still put you in touch with someone who can help.
- Business banking
- Home loans
- Insurance
- Wealth management
- Credit cards
- Personal and car loans
- Overdrafts
Talk to our experts
Home loan experts
At any stage of your home buying journey, our home loan experts are available to give you obligation-free advice and guide you through the process right to the end.
Business banking specialists
Business is all about people and we've got the right people in the right places to help Kiwi businesses grow.
Investment experts
If you need help deciding on what investments are right for you, talk about your options with one of our experts.