Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
Along with our branches and ATMs nationwide, we also have specialists all over the country to help with your banking – whether it's buying a new home, investing or achieving business goals.
Visit us in store if you'd like to talk to someone in person and use our ATMs to check balances or withdraw cash.
You can do the following at our branches:
Kiwibank branches that offer selected services
Not all Kiwibank branches offer our full range of services. If something you’re after is not offered at a selected service branch, the team there will still be able to put you in touch with someone who can help. The following services may not be offered at our selected service branches:
Martinborough, Opunake, Stoke and Twizel are local banking hubs that offer basic banking services:
Customers seeking other banking services or financial advice will be assisted to use internet banking or put in touch with someone at our contact centre who can help.
For recent media updates regarding Regional Banking Hubs see nzba.org.nz.
Across our ATM network, we have a number of ATMs that can accept cash deposits.