COVID-19 updates
Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
28/02/21
Along with our branches and ATMs nationwide, we also have specialists all over the country to help with your banking – whether it's buying a new home, investing or achieving business goals.
Kiwibank branches and ATMs
Visit us in store if you'd like to talk to someone in person and use our ATMs to check balances or withdraw cash.
You can do the following at our branches:
- Deposits and withdrawals
- Transfers funds between your accounts
- Print transaction listings
- Order bank statements
- Account maintenance
- Customer maintenance (e.g. updating your address, phone number, customer ID or tax details)
- Business banking
- Home loans
- Insurance
- Card maintenance (Debit and Visa Debit):
- Order a new card
- Stop/replace a card
- New/change PIN number
- Debit card account link change
- Credit cards
- Personal and car loans
- Overdrafts
- Wealth management
Kiwibank branches that offer selected services
Not all Kiwibank branches offer our full range of services. If something you’re after is not offered at a selected service branch, the team there will still be able to put you in touch with someone who can help. The following services may not be offered at our selected service branches:
- Business banking
- Home loans
- Insurance
- Wealth management
- Credit cards
- Personal and car loans
- Overdrafts
Regional Banking Hubs offering basic banking services
Martinborough, Opunake, Stoke and Twizel are local banking hubs that offer basic banking services:
- Smart ATM: For cash withdrawal and cash/coin deposits
- iPads: To access our website and internet banking
- Phones: To call our contact centre
Customers seeking other banking services or financial advice will be assisted to use internet banking or put in touch with someone at our contact centre who can help.
For recent media updates regarding Regional Banking Hubs see nzba.org.nz.
Cash deposit ATMs
Across our ATM network, we have a number of ATMs that can accept cash deposits.
Talk to our experts
Home loan experts
At any stage of your home buying journey, our home loan experts are available to give you obligation-free advice and guide you through the process right to the end.
At any stage of your home buying journey, our home loan experts are available to give you obligation-free advice and guide you through the process right to the end.
Business banking specialists
Business is all about people and we've got the right people in the right places to help Kiwi businesses grow.
Business is all about people and we've got the right people in the right places to help Kiwi businesses grow.
Investment experts
If you need help deciding on what investments are right for you, talk about your options with one of our experts.
If you need help deciding on what investments are right for you, talk about your options with one of our experts.