Survey prize draw terms and conditions

Provide your feedback within seven days of receiving the survey email from us and you’re in the draw to win $500. There’s one prize of $500 up for grabs each month.

  1. The promoter is Kiwibank Limited (“Kiwibank”).
  2. To be eligible for this prize draw, you must be a New Zealand resident, aged 18 years and over, and you must have received an email from us with an invitation to participate in the Kiwibank customer survey.
  3. Kiwibank employees and contractors, and their immediate family members are not eligible for this prize draw. Kiwibank Business Banking only customers are not eligible for this prize draw.
  4. To be in to win, you need to submit your feedback within seven days of receiving the Kiwibank customer survey email. If you meet the criteria, you’re automatically entered into the prize draw for that month.
  5. Entry to the monthly draw is limited to one entry per Kiwibank customer.
  6. All eligible entries received by the end of the month will go in the prize draw for that month.
  7. The prize winner will be randomly drawn from all eligible entries, and the draw will take place within five working days of that month’s draw closing.
  8. Two attempts will be made to notify the winner by email using the contact details we have for you. If no contact is made after two attempts, a new winner will be drawn. The judge’s decision is final and no correspondence will be entered into.
  9. Acceptance of the prize means you agree to be bound by these terms and conditions.
  10. The prize is $500, which will be deposited into the winner’s nominated New Zealand transactional bank account. No other alternatives to the prize will be offered and the prize is not transferable. No compensation will be payable and Kiwibank shall not be responsible for any loss if for any reason the winning entrant is unable to use the prize.
  11. To the fullest extent permitted by law, Kiwibank, or any other person or party associated with this prize draw shall not be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or personal injury suffered or sustained in connection with either participation in this prize draw or with any prizes offered.
  12. Kiwibank will collect and use entrants’ personal information in accordance with the Kiwibank Privacy Policy.
  13. By submitting your feedback, you consent to Kiwibank emailing you or otherwise contacting you about this prize draw or any products you have with Kiwibank.
  14. These terms and conditions will be applied under New Zealand law. Any dispute relating to these terms and conditions or this prize draw will be a matter for the non-exclusive jurisdiction of the New Zealand courts.
  15. Kiwibank reserves the right to cancel the $500 monthly prize draw at any time, without notice.