Electronic document signing

You can sign selected Kiwibank documents online using DocuSign™, a secure electronic signing service. DocuSign help you reduce paperwork and avoid visiting a branch.

A simpler way to sign documents

DocuSign is an electronic signature (eSignature) service that lets you to review and sign documents online.

An eSignature is a secure way to show your agreement to a document electronically. It carries the same intent as signing a document by hand.

Electronic signatures don’t need to look the same as your handwritten signature. DocuSign can detect when you provided your signature and if the electronic document was altered after the signature was applied.

Where DocuSign is available

DocuSign is currently available for:

We're continuing to explore opportunities to make electronic signing available across more products and services.

Benefits of electronic signing

Using electronic signatures can help you:

  • Complete eligible documents online.
  • Reduce paperwork and postage.
  • Sign documents when it suits you.
  • Improve quality of documentation and reduce delays.
  • In some cases, avoid visiting a branch.
  • Avoid tampering of documents with improved security through encryption and audit trails.

Legality, security & privacy

DocuSign's electronic signatures are:

  • Legal – DocuSign is ISO 27001 certified as an information security management system (ISMS). This means that DocuSign meets international security standards.
  • Secure – Each electronic signature is unique, documentable, encrypted and tamper-evident. This means that DocuSign guarantees that document signings are confidential and verified.
  • Auditable – DocuSign creates an audit trail for each completed transaction, including details such as the signer's identity, authentication method, IP address and timestamp information. This means that DocuSign can detect when you signed the document and if it was altered after you signed.