What you’ll get with us

  • No transaction fees on your day-to-day banking with our snazzy accounts and clever cards.
  • An Online Relationship Manager you can talk to anytime and a team of home loan experts just a phone call away.
  • Award-winning internet banking, and our excellent smartphone app.
  • Loads of clever stuff — a free budgeting tool, our renovation tracker and more.

Our pain-free refinancing package

We’ll make it easy to make the switch. Our free refinancing package includes:

  • a free legal transfer service, so you don’t have to use your own lawyer. If you choose to use your own lawyer, that cost will still apply.
  • no application fee
  • no need for a registered valuation (unless the loan is for an apartment, townhouse or leasehold property).

We’ll also switch over all your accounts and move your regular payments — and we can close your old accounts for you when we’re done. Your existing lender may charge break costs or discharge fees and these are not covered as part of the refinancing package.

How it works

To get the free refinancing package:

  • your home loan needs to be at least $50,000
  • you can’t change who owns the property during the transfer and your loan can be secured by no more than two securities
  • the refinancing documentation must be signed by the property’s owner (not a power of attorney)
  • you can’t finalise the sale or purchase of the property on the same day as the refinancing.
  • if you are using an apartment, townhouse or leasehold property as your security, you will need to obtain (and pay for) a registered valuation.
  • if you don’t have 20% equity in the property the home loan is for, we may still be able to switch you over — but you might need to pay a low equity fee. The amount of the fee depends on how much of your house you own — you can choose to pay it up front or add it to your loan.
  • the refinancing package is not available for business banking purposes.

Make the move

  • Give us a call on 0800 000 654 between 8am and 6pm, Monday to Friday.
  • If you’re approved, we’ll finalise the loan offer and you’ll sign on the dotted line.
  • We’ll switch over your accounts and payments, and close your accounts at your old bank.
  • Boom. You’re one of us!