Contents Insurance helps protect your personal and household belongings from sudden and unforeseen accidental loss or damage, either at your home or if you’re temporarily anywhere else in New Zealand.
Most people underestimate the cost of replacing all their possessions — use our contents calculator to find out how much cover you may need.
Your cover is provided by TOWER Insurance Limited, and includes:
If you haven’t made any claims with us or with your previous insurer for the last year, you’re entitled to a no claims bonus. If you don’t have any claims over the next two years you’ll qualify for an extra no claims bonus.
We pay the replacement or repair costs of your furniture, furnishings and home appliances:
as well as the present day value of your other contents. This special benefit doesn’t apply to computers or their accessories.
Cover if you suffer accidental loss or damage to your jewellery including watches. This benefit covers for the repair or replacement of any one item or set:
unless it’s individually shown in the certificate of insurance as a higher limit. If you choose not to replace or repair, we’ll pay the present day value up to a maximum of 50% of the item’s replacement value.
Cover for the tools and equipment you use in your business.
Cover if your house keys or remote door opener(s) are stolen, illegally copied, or the combination number of an electronic keypad for external doors becomes known to someone else without your permission.
Cover for your children’s contents while they’re attending university or boarding school and staying in university halls of residence, a boarding school hostel or a private home as a boarder.
For additional premiums, you can receive additional benefits on the Extra cover option:
For full benefit details, read the House, Contents and Vehicle Insurance policy (PDF 1.3 MB).
The excess is the amount that you pay for each claim. The standard excess for Contents Insurance is $250, but you can choose an amount that suits you. A higher excess will save you money by reducing your premium, while a lower excess will increase the premium.
Note: The discounts don’t apply to the levies (e.g. Fire Service and Earthquake Commission) that are included in all premiums, nor to GST, administration fees, and some Optional Special Benefits. Discount varies depending on the number/type of policies taken out.
Call us on 0800 222 491 and get your contents insurance sorted over the phone. Or, email us and let us know when you’d like us to call you.
To make a claim, call us on 0800 222 491. If it’s an emergency, we’re available 24 hours a day, seven days a week.
House, Contents and Vehicle Insurance are provided by TOWER Insurance Limited, and TOWER Insurance Limited is solely responsible for any claims under the policy. Kiwibank Limited (including its related companies) does not guarantee the obligations of, or any products provided by, TOWER Insurance Limited or its related companies. Kiwibank Limited may receive a commission on any policy it arranges.
Important terms, conditions and exclusions are set out in the House Contents and Vehicle Insurance policy wording (PDF 1.3 MB).
“We”, “us”, or “our” means TOWER Insurance Limited.
TOWER Insurance Limited has a financial strength rating of A- (Excellent) from A.M.Best Company.
A++, A+ Superior
A, A- Excellent
B++, B+ Good
C++, C+ Marginal
C, C- Weak
E Under Regulatory Supervision F In Liquidation S Suspended