What’s happening to bank cheques?
Kiwibank is going cheque-free. We’ll no longer offer bank cheques from 28 February 2020, however if you have a bank cheque that was issued by Kiwibank before this date, you'll still be able to deposit it with Kiwibank or another bank. These cheques will be subject to the usual checks before they’re paid.
For more information about the changes, why and when they're happening and other forms of payment, please visit our cheques page.
What if I lost my bank cheque?
If you've lost a bank cheque issued by Kiwibank before 28 February 2020, you'll need to go into a branch to complete and sign a Lost/Stolen/Destroyed Bank Cheque Indemnity form.
If the bank cheque has been lost in the mail, we won't reissue or refund the cheque until 14 days has lapsed from the day the bank cheque was posted. A bank cheque will not be reissued after 28 February 2020.
Frequently asked questions
To help you through these changes, we've created a handy list of frequently asked questions.
Other ways to pay
The good news is there are lots of easy and convenient ways to make payments, that are cheaper, faster and secure.
If you need to pay a bill or transfer money to a tradesperson, friend or family member, you can do this online with internet banking.
You can pay bills and transfer money on your mobile while you’re out and about with our app which offers a full range of banking services.