How to make a change

  • You can change your credit limit by logging into internet banking, clicking on your credit card account and going to ‘Additional options & details’.
  • To move your balance from another credit card, call us on 0800 521 521 or log in to internet banking and securely email our Online Customer Service team with the change details.
  • If you'd like to switch to another Kiwibank Credit Card or would like to add another cardholder, call us on 0800 521 521 or visit your local Kiwibank. Alternatively, download and complete the Credit card update form (PDF 188.9 KB) and email it back to us. You’ll find the freepost address at the end of the form.

Check out our tips to find out how to get more out of your Kiwibank Credit Card.