If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
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Due to regulatory changes, internet banking and our mobile app will be unavailable for a short time, between the hours of 4am and 7am, on Wednesday 1 April 2020. Sorry for any inconvenience caused.
Whether you're planning a big OE (overseas experience) or just a little one, there are steps you can take to keep your money safe and your finances ticking over while you're away.
Holidays aren't just about the destination, or even the journey, they're about creating memories. If you want to create good memories rather than stressed ones, then put a bit of planning into your trip before you take off.
Once you know where you want to go, and for how long, you have to work out how on earth you're going to pay for it all. Get your budget right from the beginning. Whether you’re backpacking or going five star, it might add up to more than you expect. Make sure you include as many costs as you can think of – flights, insurance, accommodation, food, drinks, entertainment, entrance tickets to tourist attractions, public transport, souvenirs, shopping, taxis or Ubers. Don’t guess, go online and research what these things cost, or if you’d prefer help, use a travel agent.
If you'll be using your Visa Debit or credit card while you're overseas, you should contact us prior to leaving New Zealand so we can better protect your accounts and cards while you're away. You can:
Our Platinum Visa and Air New Zealand Airpoints™ Platinum Visa give you flexibility for bigger purchases. If you travel overseas, you’ll get built-in travel insurance for you and any immediate family travelling with you, simply by purchasing your travel and/or accommodation with your Platinum Visa or Air New Zealand Airpoints™ Platinum Visa before leaving New Zealand.
Every eligible purchase on our Airpoints credit cards also adds up to more Airpoints Dollars™ for your next trip.
If you don't want to use a credit card while you're away, then consider getting a Visa Debit Card. You can use it around the world to access money direct from your Kiwibank account and can also use it to make online bookings, or for shopping anywhere that accepts Visa cards. Your transactions will be subject to currency conversion rates and fees.
See if a Visa Debit Card is available on your account.