How you can protect yourself from financial abuse

Keep an eye out for warning signs and trust your instincts – if something doesn’t feel right, don't be afraid to get help.

Steps you can take

Save important documents

Try to keep your identification and important financial documents in a safe place, to make it easier to open new accounts, claim benefits or apply for jobs in the future. It may also help with certain disputes over money. If you're worried that someone might try to keep these documents from you, see if you can get certified copies and ask a trusted friend or relative to look after them for you. Here are some examples of important documents:

  • Passport
  • Driving licence
  • Bank statements
  • Pension statements
  • Pay slips
  • Home ownership, rental or mortgage documents
  • Details of any benefits you receive
  • Utility bills in your name
  • Credit card details in your name
  • Your birth certificate (and your children’s)
  • Marriage/Divorce certificate.

Learn about online banking

We know it’s sometimes easier to learn things face-to-face, so we’ve set up opportunities for you to meet digital experts in person. Join us at a Tech Tea at one of our branches or attend a free Stepping UP workshop at selected community centres or libraries.

We're here to help

If you, or someone you know, is being financially abused, there are ways we can help. Call us at 0800 11 33 55 or visit your nearest Kiwibank.

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How we can help

If you or someone you love is being financially abused, there are ways we can help.