Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
Financial abuse can take different forms. A financial abuser could be someone you barely know, or it could be a close friend or relative. They might try to control how and where you spend your money, or they might access your accounts and steal your money.
Someone might feel entitled to your money and decide to help themselves. For example, if you have adult children they might view your money as their inheritance and feel like they can dip in and take money early.
There could be a gradual change in behaviour, where you put someone you trust in charge of your financial affairs and they initially look after your money responsibly, but gradually start taking advantage.
It could be someone in a position of trust - like an attorney or person you’ve appointed to manage your affairs – who is not up to the task.
If you, or someone you know, is being financially abused, see what we can do to help. You can also get in touch with us at 0800 11 33 55 or visit your nearest Kiwibank.