If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
Our branches are currently closed. Please use internet and phone banking. Latest information here.
As you can imagine, unfortunately a lot of Kiwis have been in contact regarding financial support. This means we have a significant backlog of requests and it will take a number of days to get back to you. Given the high call volume, please don’t contact our call centre. Please bear with us, our amazing team is working as fast as they can to help you.