We’ve got a range of initiatives to support you or your business, if you’ve been financially impacted by COVID-19, We also have guides to help you bank from home. For all other updates, see our COVID-19 page.
All our branches have returned to normal trading hours. See our latest branch updates for more information.
See what other people are asking and add your own questions. We’ll share an answer here as quickly as possible.
Q. What short term financial help is available while I'm not getting paid?"
Q. Does the Reserve Bank lowering interest rates affect my overdraft? Will you be making any changes to fees or interest rates in general?"
Q. How can I remove the overdraft from my account?"
Q. Can I apply for an emergency temporary overdraft while on a WINZ benefit?"
If you ask us a question, we’ll jump on it as quickly as possible. Please don't post any personal or sensitive information as we'll share our response on this page so yourself and others can get the answers you need. Ask us below.