Kiwibank Tech Teas

Come and enjoy a cup of tea at our full service Kiwibank branches and let our digital experts help you with online or mobile banking, making electronic payments and staying safe online. For details about when they’re running, please contact your nearest branch – see below.

Selected Kiwibank branches


Bay of Plenty



Gisborne and Hawke's Bay


Marlborough and Greymouth


Otago and Invercargill




Stepping UP digital banking workshop

We’ve joined forces with digital experts Stepping UP to develop a course to give you the skills you need to be confident banking online. These free digital banking courses will be offered at selected community centres and libraries around the country.

What does the workshop cover?

  • Getting to know banking online
  • How to recognise the signs of an online scam and what to do when you see a scam
  • How to protect yourself online
  • Top tips for safe banking online
  • Getting ready and registering with your bank
  • Starting to navigate through an online banking platform.

Is there any cost to attend the workshops?

No, all of Stepping UP’s workshops are offered completely free of charge.

Where will the workshops be available?

Stepping UP free workshops are designed to help any Kiwis keen on building their digital skills including banking online. As we schedule workshops, they'll be advertised on and selected Kiwibank branches.

How can I sign up for a workshop in my area?

If you’re interested in attending a workshop, please let us know by emailing us. When we have a workshop scheduled in your community, we’ll send you an invitation. Email with your following information:

  • Name
  • Contact email address
  • Town or city where you’re based.

Can Kiwibank come and support my community group to understand digital banking requirements outside of the Stepping UP workshops?

If you're a member or organiser of a community group and would like to organise for someone to speak at your next meeting or event, please email We’d love to see if we can help out.