Ways to bank
Online, over the phone or in person – we're here for you however you want to bank.
Manage your accounts online with our internet banking. It's award-winningly good – easier, faster, and protected by our internet banking guarantee.Learn more about internet banking
Check your balance quickly and other basic account information without having to login to internet banking.Learn more about phone banking
Local Kiwibank and ATMs
Along with our branches and ATMs nationwide, we also have specialists all over the country to help with your banking.Learn more about our branches
Email and text alerts
You can choose to have us alert you by text or email when key things happen on your accounts.Learn more about alerts
Our digital experts are here to help
We know it’s sometimes easier to learn things face-to-face, so we’ve set up opportunities for you to meet digital experts in person. Join us at a Tech Tea at one of our branches or attend a free Stepping UP workshop at selected community centres or libraries.Find out more
Support for businesses, societies, clubs and Not-for-profits
Staying safe online
We take protecting you and your money seriously and have a range of measures in place to protect your finances when you’re banking online or on our mobile app. Learn how to recognise fraud and scams, and ways you can keep your account and personal details safe online.Learn more about online security
Reporting a suspicious activity
If you think your identity or accounts may have been compromised, please contact us immediately. If you think you’ve been sent an email that doesn’t look like it’s from us, don't respond or click on any links – please forward it to firstname.lastname@example.org.