Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
If you’ve been financially impacted by COVID-19 and need to discuss support options for your business, please fill in our business support form. This is the most efficient way to get in touch with us.
We encourage you to get in touch with us as soon as possible. We’ll assess your situation and work with you to determine a way forward. Please don't call us to apply for support as we'll need to ask you to complete the form first. See latest estimated response times.