We have restored access to our internet banking and mobile services. Our contact centre is experiencing high demand and we ask for your patience as our team works through the backlog. We apologise for the inconvenience.
We know many businesses are facing significant financial stress as a result of COVID-19, so we’ve got initiatives including our Relief and Resilience programme and the Business Finance Guarantee Scheme to support you and your business.
We’ve got a range of initiatives as part of our COVID-19 Relief and Resilience programme to support you and your business through these difficult times.
You may be eligible for a temporary additional overdraft for up to 180 days.
You may be eligible for interest only business lending for up to six months.
You may be able to defer payments on your business lending for up to six months.
You may be able to access your Term Deposit or Notice Saver funds early.
A reduced standard interest rate of 12.50% p.a. (compared to 16.90% p.a.) is automatically applied to statements issued 16 July 2020 onwards. This applies regardless of when you made the transaction or when interest started to accrue.
To be eligible, you must be an existing Kiwibank business banking customer who has had or will have a reduction or total loss of income due to COVID-19. Credit, lending and other criteria may apply depending on the type of help required.
It’s been a tough few months for businesses due to COVID-19. That's why we've reduced our rates on our business credit card and business overdraft.
The Government has other initiatives to support the economy and New Zealand businesses that have been impacted by COVID-19. If you’re not sure what assistance you might be entitled to, you can call the free Government helpline 0800 779 997 between 8am - 1am, Mon - Sun.