Supplier code of conduct

The goal of the Kiwibank Supplier Code of Conduct (Code) is to positively influence the supply chain. This means enabling and supporting suppliers to review their current approach to sustainability and make tangible improvements that will benefit their business, and ours, as well as society and the environment.

This Code outlines the expectations we have of all our suppliers, their suppliers or sub-contractors. For further details, please refer to our document below:

Supplier Code of Conduct (PDF 724.6 KB)

Standard purchase order terms

Unless we make other arrangements with you, our Standard Purchase Order Terms apply to purchases we make. For further details, please refer to our document below:

Kiwibank Standard Purchase Order Terms (PDF 230.2 KB)

Compliance to standards

As the regulatory environment of banking becomes more complex, it’s important that we can demonstrate to our stakeholders that we’re working responsibly to minimise risk and protect customers, while working with suppliers to help deliver Kiwis a great banking experience.

This means that if you want to supply Kiwibank, we may check that you meet certain mandated supplier assurance requirements both before and throughout our relationship. This may include, for example:

  • Anti-bribery

  • Anti-money laundering

  • Business continuity

  • Disaster recovery

  • Cyber security

  • Information security

  • Environmental management

  • Records management

  • Sustainability practices

  • Employment practices

  • Health & safety

Our current Kiwibank's Supplier Code of Conduct and Standard Purchase Order Terms are effective from 29 January 2018. Updates will be made from time to time, and will be made available here.