We’re working with Stepping UP to support our communities to gain digital skills. With them, we've developed a new module called Digital Banking which will be offered at community centres and libraries around the country.

What does the workshop cover?

  • Getting to know banking online
  • How to recognise the signs of an online scam and what to do when you see a scam
  • How to protect yourself online
  • Top tips for safe banking online
  • Getting ready and registering with your bank
  • Starting to navigate through an online banking platform.

Is there any cost to attend the workshops?

No, all of Stepping UP’s workshops are offered completely free of charge.

Where will the workshops be available?

Stepping UP free workshops are designed to help any Kiwis keen on building their digital skills including banking online. As we schedule workshops, these will be advertised on the Stepping UP website and your local branch will have information about them.

Taking learning to our communities with DORA

Our partnership with Stepping UP has gone mobile with the DORA (Digital On-Road Access) bus. This bus is fully equipped to deliver the Stepping UP Digital Banking workshop and will be parking up close to retirement villages, community centres and other key places in the community. DORA’s itinerary will be published on the Stepping UP website as well. DORA is fully equipped with on board wifi and solar panels to power the computers to ensure that no matter where in the country she is, we’ll still be able to help people learn.

DORA will spend 4-6 weeks in 9 regions around New Zealand between August 2019 and June 2020. The regions are: Whanganui, Coromandel, Bay of Plenty, Nelson and Tasman, West Coast, Northland, King Country and Taupo, Hawkes Bay and Southland.

How can I sign up for a workshop in my area?

If you’re interested in attending a workshop, please let us know by emailing us. When we have a workshop scheduled in your community, we’ll send you an invitation. Email sustainability@kiwibank.co.nz with your following information:

  • Name
  • Contact email address
  • Town or city where you’re based.

Can Kiwibank come and support my community group to understand digital banking requirements outside of the Stepping UP workshops?

If you're a member or organiser of a community group and would like to organise for someone to speak at your next meeting or event, please contact sustainability@kiwibank.co.nz. We’d love to see if we can help out.