If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
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We’re working with Stepping UP to support our communities to gain digital skills. With them, we've developed a new module called Digital Banking which will be offered at community centres and libraries around the country.
Please note some Stepping UP workshops and all DORA activities are currently suspended due to COVID-19.
For more information please visit the Stepping UP website.
No, all of Stepping UP’s workshops are offered completely free of charge.
Stepping UP free workshops are designed to help any Kiwis keen on building their digital skills including banking online. As we schedule workshops, these will be advertised on the Stepping UP website and your local branch will have information about them.
Our partnership with Stepping UP has gone mobile with the DORA (Digital On-Road Access) bus. This bus is fully equipped to deliver the Stepping UP Digital Banking workshop and will be parking up close to retirement villages, community centres and other key places in the community. DORA’s itinerary will be published on the Stepping UP website as well. DORA is fully equipped with on board wifi and solar panels to power the computers to ensure that no matter where in the country she is, we’ll still be able to help people learn.
DORA will spend 4-6 weeks in 9 regions around New Zealand between August 2019 and June 2020. The regions are: Whanganui, Coromandel, Bay of Plenty, Nelson and Tasman, West Coast, Northland, King Country and Taupo, Hawkes Bay and Southland.
If you’re interested in attending a workshop, please let us know by emailing us. When we have a workshop scheduled in your community, we’ll send you an invitation. Email digitaleducation@kiwibank.co.nz with your following information:
If you're a member or organiser of a community group and would like to organise for someone to speak at your next meeting or event, please contact digitaleducation@kiwibank.co.nz. We’d love to see if we can help out.