The Panel - your renovation go-to guys

We’ve pulled together some of the best brains in the business to answer your renovation and decoration questions.

Ask your question any time – The Panel will be here to answer every Wednesday and Thursday between 8.30 and 9.30pm.

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Louise McKenzie-Smith

Dulux Colour and Design specialist - www.dulux.co.nz

Louise has worked for Dulux for over 10 years – in the paint and design industry for over 15. Her colour knowledge and expertise is extensive.  She has had varied commercial and marketing roles in the business working with Designers and Specifiers,  Spec builders, Dulux Retailers and many design industry partners.

After gaining her design qualification 15 years ago, Louise gained most of her colour expertise from colour consulting for Dulux to large painting contractors and Group Housing companies on both residential and commercial buildings across New Zealand.

Hamish Wilson

ConsumerBuild Research & Testing Manager - www.consumer.org.nz

Hamish has been working for Consumer for more than 20 years. He’s tested old technology like video recorders, new technology like mobile phones and a steady stream of washing machines, fridges, dishwashers, cooking appliances, TVs and DVD recorders.

In addition to overseeing the Research and Testing programme, he’s responsible for ensuring ConsumerBuild is kept up to date and assists the Consumer Advisor team with technical queries on a wide variety of topics.

Over a number of years Hamish has renovated two Victorian villas, “built” one brand new house, and has recently project managed a “floor to ceiling” renovation of the kitchen bathroom and laundry in a ‘70’s era house.

David Nagel

QV Operations Manager - www.qv.co.nz

Associate member of the New Zealand Institute of Valuers (ANZIV) Senior member of Property Institute of New Zealand (SPINZ)

David Nagel has a wealth of experience and in-depth knowledge of the property industry. As a registered valuer for over 26 years he has strong expertise in the market valuation and rating valuation industries and has also amassed a strong understanding of legislation.

David provides independent comprehensive property advice that can help with your property decisions.

Kerry Buckeridge

QV - Registered valuer - www.qv.co.nz

Associate member of the New Zealand Institute of Valuers (ANZIV)

Senior member of Property Institute of New Zealand (SPINZ)

Kerry understands the dynamics of the property market and the trends impacting it. Having been valuing in Wellington since 1988, he has considerable experience across the whole property sector. In particular, he has intimate knowledge in the residential sector and residential investment.

He provides valuation services for properties in the central city, southern and eastern suburbs for corporate and residential customers.

Whatever you’re doing with your property, with access to the latest data and a thorough understanding of the industry, Kerry can provide the insights and advice for you to make an informed decision.

Frequently asked questions

  • First, call our Business Banking Team on 0800 601 601. When you call, we'll find out more about your business and help you decide what type of banking services will be right for you.

    While you're on the phone we'll do a credit check and, if your business is a limited company, a Companies Office check to make sure it's fully incorporated.

    Within 24 hours we'll send you an opening pack. This includes account details and all the terms and conditions and fees for your accounts.

    The pack also includes an Account Operating Authority form. You'll need to complete and return it to us in the freepost envelope provided. If you don't already have a personal account with Kiwibank, you'll need to go to your local Kiwibank with one form of photo ID (e.g. passport or New Zealand driver's licence) and proof of address (e.g. a bill addressed to you).

    Once we've received this information, and you've deposited at least $50 in your account, you're ready to go. It usually takes about four business days to get your account up and running.

  • Please double check that you've made the initial deposit - at least $50 - and have sent us the Account Operating Authority form with proof of identity and address. If you're sure you've done all this, please call us on 0800 601 601.

  • Log in to internet banking and select the Pay tab. Then click on the last option which is ‘Pay from Online Call'. From this screen you'll be able to transfer funds from your Online Call account to your nominated account.

  • Call us on 0800 601 601 and we'll arrange for one of our Business Managers to help and advise you through the application process.

  • Call us on 0800 601 601. We can help you with the application over the phone.

  • Call us on 0800 601 601 and we'll give you all the current rates and terms for you to choose from. Or you can look online.

    If the funds are coming from a Kiwibank account, the process is simple and we'll set up your Term Deposit straight away.

    If the funds are coming from another bank, you'll need to transfer them into your Kiwibank transaction account (e.g. Business Edge). As soon as the funds are available we'll set up your Term Deposit.

    You can also go into your local Kiwibank and deposit a cheque or cash into your Kiwibank account. We'll send a certificate out to you within 24 hours of your Term Deposit being set up.

  • We'll send you a letter before the maturity date explaining the current rates and terms. You can either reinvest your Term Deposit or transfer the funds to a nominated account. The current rates and terms are also available online.

  • Call us on 0800 222 490 and we'll tell you the best way to send your funds overseas. Or you can download an pdfapplication form (PDF 210 KB) and fax it to us on 04 462 7922.

    It usually takes up to 48 hours from the time we receive your instructions to forward the funds.

  • Call us on 0800 601 601. We'll take a few details and help you decide what insurance you need. We'll then refer your enquiry to Marsh Limited and ask them to call you at your requested time.

    Marsh is one of the largest brokers in New Zealand and will be able to provide you with comprehensive quotes. If you want to go ahead, they'll set up your insurance over the phone.

    Marsh can carry out annual reviews to make sure your cover is kept up to date and competitive.

  • Call us on 0800 601 601. We'll take all the details of what you need and forward these to EFTPOS NZ Ltd.

    EFTPOS NZ Ltd will then contact you and arrange to set you up.

  • New Zealand dollar cheques into your Kiwibank account take three working days to clear. Some other banks take up to five working days.

  • Call us on 0800 601 601.

  • Yes, providing they're signatories on your account. The signatories can call 0800 601 601 to order a new card over the phone or they can call into their nearest Kiwibank. They'll need to take in some form of photo identification (e.g. New Zealand driver's licence or passport).

  • Call us on 0800 601 601. We'll take a few details and help you decide what insurance you need. We'll then refer your enquiry to Marsh Limited and ask them to call you at your requested time.

    Marsh is one of the largest brokers in New Zealand and will be able to provide you with comprehensive quotes. If you want to go ahead, they'll set up your insurance over the phone.

    Marsh can carry out annual reviews to make sure your cover is kept up to date and competitive.

  • Call us on 0800 601 601. We'll take all the details of what you need and forward these to EFTPOS NZ Ltd.

    EFTPOS NZ Ltd will then contact you and arrange to set you up.

  • New Zealand dollar cheques into your Kiwibank account take three working days to clear. Some other banks take up to five working days.

  • Call us on 0800 601 601.

  • Yes, providing they're signatories on your account. The signatories can call 0800 601 601 to order a new card over the phone or they can call into their nearest Kiwibank. They'll need to take in some form of photo identification (e.g. New Zealand driver's licence or passport).