On your smart phone

Say goodbye to emergencies at the checkout – our iPhone and Android apps have everything you do, no matter where you are. Log in with a four-digit PIN. Check balances, make payments, view your account history (and future), and message your online relationship manager.

Watch the iPhone demo video

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The Kiwibank Android app works best on OS 2.3 or higher

On any phone that can access the internet

Go to kiwibank.co.nz in your phone’s browser and use your regular internet banking details to log in to mobile banking. You can check balances and transaction history, transfer money, make one-off payments, and skip or cancel automatic payments.


We speak TXT too

Don’t have a smartphone? Text BAL to 5494 and we’ll text you back your available balance and last five transactions – or the available balance of up to five of your accounts.

You can also sign up for TXT alerts – we’ll text (or email) you when key stuff happens on your accounts.

Set it up – register your number under ‘settings’ in internet banking.


Down with the touchtone?

We still do old-school phone banking from any touchtone phone. Call 0800 11 33 55 and follow the prompts – your first five calls a month are free, and then fees apply.

Set it up – call 0800 11 33 55 with your access number.

Phone banking keypad menu (PDF 209.9 kB)

You might want to print this out and keep it somewhere handy

Your phone service provider may have their own charges for data, texts or calls.

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