Direct debit

With direct debits, you give organisations the authority to take regular payments from your account automatically, so you never have to worry about missing a payment yourself. Direct debits can be for variable or fixed amounts.

Features

  • Very convenient as the company you’re paying will do all the work
  • Set them up to be paid from Now, Free Up, Bill Blaster, Front Runner, Back-up Saver or Revolving home loan accounts
  • Combine with our Sweep and TXT or email alerts service so you’ll know if you need to get money into your account to make payments, or we’ll automatically move your money around for you.

When you’re paying bills by direct debit and the amount changes each month (e.g. power or phone bills) the organisation you’re paying needs to let you know how much the payment will be at least 10 days before it comes out of your account.

Avoid dishonour fees

  • You'll need to make sure there's enough money in your account before a payment’s due to go out, otherwise the payment will fail and you’ll be charged a dishonour fee.
  • We can’t tell you when payments are due, as the organisation you’re paying controls that
  • If the payment fails and the organisation you’re paying keeps trying to take the payment, you could be charged more dishonour fees.

Get started

Setting up a direct debit is easy. Ask the organisation you’ll be paying for a direct debit form, fill it out and return it to them — they’ll do the rest.

To change or cancel a direct debit payment, contract the organisation you’re making payments to and discuss your needs with them, or call us on
0800 11 33 55 and we'll cancel it for you.

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Conditions

Download Kiwibank's pdfDisclosure Statement (PDF 1.5 MB) or pick up a copy from your local Kiwibank.