Nobody likes paying fees when they don’t have to – so here are some tips on ways to avoid penalty fees:

  • When you set up automatic payments or direct debits, set them up to come out the day after you get paid, so there’s always enough money in your account to cover your payments.
  • Use Bill Blaster to manage your payments and avoid fees. Bill Blaster is a custom-built bills account that works alongside your Free Up, Now or Front Runner account. It has no transaction fees and a lower dishonour fee than our other accounts – set it up and let it take care of your bills for you.
  • Set up TXT or email alerts so we can let you know if a payment hasn’t gone through. Unlike other banks, we’ll try your automatic payment twice before we charge you a dishonour fee – so an alert will let you know to deposit money or stop the payment before the second try.
  • Use our Sweep and Dynamic Sweep services to automatically sweep money between your accounts – so you’ll always have enough to cover your payments.
  • PayStream can help you budget your money by setting it aside in a separate account (like Bill Blaster).
  • Check our account selector to make sure you have the right Kiwibank account for your needs.

Free Up is not available to companies, trust or organisations. Download Kiwibank’s Disclosure Statement (PDF 185.6 kB) or pick up a copy from your local Kiwibank.