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Managing your KiwiSaver

You should review your investment choices on a regular basis, especially if your circumstances change. For example, as you get older your risk profile may become more conservative and you may decide to change funds or even investment options as a result.

Making changes

Making changes is easy. You can do any of these things at your local Kiwibank, over the phone or via internet banking:

  • view balances and transactions;
  • transfer funds from other Kiwibank accounts into your member account;
  • change your investment option;
  • if you’re in Classic, change funds;
  • if you’re in Self Managed, change your investment mix.

The first two changes to your investment options, funds, or Self Managed investment mix in any 12 month period (starting from your enrolment date) are free. After that a switch fee will apply.

Contributions holidays

If you’ve been making contributions from your pay for 12 months or more, you can take a contributions holiday of between 3 months and 5 years. You don't need to provide a reason. In some cases Inland Revenue may agree to a holiday of less than 3 months.

There’s no limit to the number of times you can take a contributions holiday and you can renew it at any time.

To apply for a contributions holiday you can:

  • apply online if you’re registered for My KiwiSaver, or
  • print off and complete a pdfContributions holiday request (KS6) (PDF 60 KB) and post it to Inland Revenue. The address details are on the form, or
  • call Inland Revenue on 0800 549 472 (0800 KIWISAVER), or 04 978 0800 if calling from a cellphone.

Early withdrawals

There are some circumstances where you can apply to withdraw your investment early. You can read more about them on the Kiwisaver website.

To request a withdrawal, complete the relevant withdrawal form and drop it in to your local Kiwibank, or send it to us:

  • pdfFirst or ‘second chance’ home buyer withdrawal form (PDF 147 KB)
  • pdfPermanent emigration withdrawal form (PDF 143 KB)
  • pdfSignificant financial hardship or serious illness withdrawal form (PDF 79 KB)
  • pdfDeceased estate withdrawal form (PDF 226 KB)

Conditions

A disclosure statement required under the Financial Advisers Act 2008 is available, free of charge, from your Kiwibank Wealth Adviser or on request by calling 0800 529 325. The issuer of the Kiwibank KiwiSaver Scheme is Trustees Executors Superannuation Limited and the promoters are Kiwibank Investment Management Limited, Kiwibank Limited and their directors. Units in the Kiwibank KiwiSaver Scheme do not represent deposits or other liabilities of Kiwibank Limited. Download the pdfInvestment Statement (PDF 2.5 MB) for the Kiwibank KiwiSaver Scheme or pick up a copy from your local Kiwibank.

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