Our Go Fly Credit Cards are hanging up their wings to make way for the fancy new Air New Zealand Airpoints™ credit cards.
We are no longer accepting new applications for Go Fly credit cards. If you have an application in progress with us we’ll be in touch to talk you through your options.
If you’ve already got a Go Fly card, we’ll be sending you a letter in the next couple of weeks outlining everything you need to know. Your current Go Fly card will keep working until 30th November 2013.
If you have a:
If you’d like to consider a different Kiwibank Credit Card, cancel your card, or just talk through your options, give us a call on 0800 521 521 and we’ll sort you out.
Yes, you can continue to use your Go Fly credit card until 30 November 2013.
If you decide to get a new credit card your Go Fly card will stop working the day you activate your new credit card or on 30 November 2013, whichever comes first.
If you decide not to get a new credit card, your Go Fly card will stop working on 30 November 2013 and you’ll need to pay back any outstanding balance by then.
The choice is all yours. However if you choose not to take up the new Airpoints credit card or another Kiwibank credit card your Go Fly card will close, so you’ll have to stop using it and pay back the outstanding balance by 30 November 2013.
We’ll send you a letter with everything you need to know in the next couple of weeks — if you want the Airpoints card outlined in our letter, just keep using your Go Fly card until your new card arrives.
Over the next couple of weeks we’ll post out your new Airpoints credit card and all the key information relating to the card. If you accept the Terms and the important information just sign and start using the card. Remember you need to do that before the 30th November 2013.
If you’d like to switch to a different Kiwibank credit card or cancel your card, give us a call on 0800 521 521 and we’ll sort you out.
We’ll be posting out the new Airpoints cards over the next couple of weeks. If you’re happy with the Terms and benefits, just sign the card and start using it.
Get in touch with us on 0800 521 521 as soon as possible and we’ll make sure that the new card we send out to you is what you want.
Give us a call on 0800 521 521 and we’ll arrange to send you your card when you’re home. If you need us to, we may also extend the date your Go Fly card closes so you aren’t left in the lurch (as long as you’re heading home within a reasonable time).
You’ll need to have a chat with your joint and additional cardholders and agree on a card you both want.
If you have a joint or additional cardholder, we’ll send them a new card around the same time we send yours.
As soon as we send your new card to you, we’ll transfer your Go Fly card balance to that card. We will keep charging the Go Fly card fees and interest rates until the primary cardholder and any joint cardholder activate their new card. Once all of these cards are activated the new interest rates will apply immediately.
They won’t apply however if you had a balance transfer interest rate or a promotional purchase interest rate plan on your Go Fly card. Those will stay at the same interest rates you had on your Go Fly card until the time period for that rate expires. When that period expires, if you still have any balance owing, it will be at the new card purchase interest rate.
Please note at least one cardholder must activate their card by 30 November 2013 if you want this card. If there are primary and joint cardholders, and only one has activated their card by 30 November, then the new interest rates will apply from this date.
If you had a Standard or Platinum Go Fly card and choose the same type of Airpoints card, your card number won’t change. All Go Fly Gold customers will get a new card number.
All cards will have new expiry and CVV numbers.
Nothing will change except the way your statement looks — your statement date will stay the same, and you’ll get your statement on the same day you always have.
Once we’ve sent your new card, your next statement will look like an Airpoints credit card statement even if you haven’t activated the card yet. Until you activate your new card or cancel your old card, all your current Go Fly terms, conditions and interest rates will apply.
If you currently have Credit Card Repayment Insurance you’ll have it with the new card. This insurance will be provided by Kiwi Insurance Limited (which is a change for some customers who have their insurance currently with Cigna). You will receive a letter from Kiwi Insurance Limited about this.
If you activate your new card, you are accepting the Terms and Conditions we’ve sent you. The new Terms (like the new interest rate and benefits) will apply as soon as your card is activated.
If you have a PIN on your current Go Fly card, just make a purchase.
If you don’t have a PIN, you can activate your card:
Each card needs to be activated separately.
Each cardholder’s Go Fly card will stop working when they activate their new card. Remember they’ll need to do this before 30th November 2013.
Your new card is attached to the same Airpoints account as your old one, so nothing about your Airpoints Dollars will change — except how many you can earn.
A year is based on the 12 month period from the date your Go Fly card was first issued – and your spend for the year to date on your Go Fly card will contribute towards the $20,000 spend.
Your Shairpoints will stay the same.
No, the travel insurance on the Airpoints Platinum MasterCard is the same as what was on the Go Fly Gold and Go Fly Platinum cards.
It’s time to wave goodbye to Go Fly Thursdays, but all Airpoints cardholders will be in to win every month. Making purchases on your new Airpoints card automatically puts you in the draw to win stuff like free domestic and trans-Tasman flights and up to 1,000 Airpoints Dollars.
Still have questions? We’re happy to help — give us a call on 0800 521 521.
Kiwibank is the issuer of Go Fly and Air New Zealand AirpointsTM credit cards. Lending criteria, terms and conditions and fees apply. Interest rates are subject to change. Airpoints Terms and Conditions apply.See airpoints.co.nz for details.
MasterCard and the MasterCard brand mark are the registered trademarks and PayPass is the trademark of MasterCard International Incorporated.