Alerts

How it works

You can choose to have us alert you by text or email (or both!) when:

• your account balance falls under a set limit
• you receive deposits over a certain amount
• a regular automatic payment can’t be paid - usually because there isn’t enough money in your account. We’ll try the payment again the next business night, so this alert gives you a chance to transfer some money and avoid a dishonour fee. You’ll also get this alert if a scheduled one-off payment fails
• a regular automatic payment or a scheduled one-off payment dishonours after failing for the second consecutive time
• a direct debit fails because there isn’t enough money in your account.