Not Thinking or Kiwi Thinking? It’s your call

The other big banks like things the way they are. They like ‘Not thinking’ about their customers. They don’t really notice how long you’ve been with them. But above all, they like making lots and lots of money out of Kiwis, then sending the profits overseas.

Kiwibank is different. We think about you constantly. We always put Kiwis first. We recognise our loyal customers. And we keep all the money here, so it can work for Kiwis 24/7.

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Banks who sting you with fee, after fee, after fee

Awarded Best Value Bank.
5 years in a row

Sunday Star-Times CANSTAR Banking Awards 2006 - 2010.

Banks with customers who want to leave

More people are thinking of joining Kiwibank than any other bank

Source: Kiwibank brand track research June 2010, Colmar Brunton.

Banks who don’t do anything for you until you complain

Higher customer satisfaction than all the other big banks

Source: Roy Morgan Bank Customer Satisfaction Report 2010

Banks not giving you the best home loan deal

Guaranteeing you the best home loan deal over the first 6 years

More about our home loans guarantee

Making you pay set-up and legal fees to move your home loan

Switch your home loan to us and save up to $1,200

More about our refinancing package

Offering you just average internet banking

Giving you the best internet banking in New Zealand

As judged by Global Reviews.
More about internet banking

Unhelpful financial tools you never use

heaps! A great free tool for setting goals and tracking your spending online

More about heaps!

Kiwibank Limited. The other big banks are ANZ, ASB (excluding Bank Direct), BNZ, National Bank and Westpac.