Begin the join process on the phone
Kiwibank customers
Call us on 0800 11 33 55 and we'll set you up with your new account.
Not yet a Kiwibank customer?
Call us on 0800 11 33 55 to make an appointment at your local Kiwibank. You'll need to visit your local Kiwibank to present ID and a few documents. We'll let you know where the nearest one to you is!
When joining at your local Kiwibank, please bring along:
- One form of current photo ID (e.g. a passport or NZ driver's licence)
- One document, no more than 90 days old, showing proof of address (this must be a bank statement or a utilities bill, such as a phone or power bill)
- Your IRD number (so interest can be taxed at the right rate)
- To make things easier, if you also bring along a recent bank statement showing details of your automatic payments, bill payments and direct debits we can start setting these up on your account when you come in (optional).
Things to remember for an effortless switch:
- Don't forget to give your employer your new Kiwibank account details so your salary can be credited to your new account! We'll provide you with a letter to give your employer.
- Set up any further automatic payments and bill payments via the phone, branch or internet banking for free within the first 30 days of opening your new account.
- Tell any companies (or anyone else) you have direct debits with that you have changed accounts. We'll provide you with a letter to give to these companies.
- Cancel any automatic payments you have set up from your old bank account(s).
- Send off your account closure form (which we provide) to your old bank once all outstanding cheques and payments have been cleared.
You can find out more about our great range of accounts and services on the personal banking and business banking pages.
Conditions
Download Kiwibank's Disclosure Statement or pick up a copy from your local Kiwibank. Kiwibank's terms and conditions apply.
