Join on the phone

Call us on 0800 523 523. If you have a driver’s licence and a car in your name, we should be able to join you up over the phone. Otherwise, you’ll need to visit your local Kiwibank to present ID and a few documents.

When you call us, please have handy:

Your NZ driver’s licence
Your IRD number (so interest can be taxed at the right rate).

When joining at your local Kiwibank, please bring along:

One form of current photo ID (e.g. a passport or NZ driver’s licence)
One document, no more than 90 days old, showing proof of address (this must be a bank statement or a utilities bill, such as a phone or power bill)
Your IRD number (if you didn’t already give it to us on the phone)
To make things easier, if you also bring along a recent bank statement showing details of your automatic payments, bill payments and direct debits we can start setting these up on your account when you come in (optional).

Conditions

Download Kiwibank’s Disclosure Statement (PDF 1.5 MB) or pick up a copy from your local Kiwibank.