Merchant services

Merchant payment solutions

If your business requires Merchant Acquiring facilities, we can help you get set up with an EFTPOS package that meets the specific needs of your business. You’ll have access to the latest EFTPOS products and technology, along with comprehensive customer and technical support.

We’ve teamed up with EFTPOS New Zealand – the market leaders in card acceptance solutions – to ensure that Kiwibank business banking customers have access to:

  • a wide range of over–the–counter terminal solutions
  • debit card and credit card payment acceptance*
  • web–based payment solutions for credit and scheme debit cards*
  • integrated and POS–interfaced terminal solutions
  • online and phone–based ordering of terminal consumables.

*Subject to EFTPOS NZ approval.

Apply now

For more information or to apply, phone 0800 601 601. Or you can email us at business.banking@kiwibank.co.nz or complete the online form and we'll be in touch shortly.

Interchange rates

Visa Interchange Rates

Visa Interchange Rates applied to Consumer Kiwibank Visa Debit Card transactions

Kiwibank Visa Debit Card. BIN 428454
Interchange category Issuer rate
Strategic Merchant Standard Rate 0.98%
Strategic Merchant Electronic Rate 0.39%
Charities 0.39%
Government and Utilities Standard Rate NZ$0.70
Insurance Standard Rate NZ$1.00
Recurring Payment Standard Rate 0.70%
Electronic Rate 0.60%
Standard Rate (Card Not Present and Paper) 1.25%

Visa Interchange Rates applied to Consumer Kiwibank Prepaid Visa Card transactions

Loaded Card. BIN 418224
Interchange category Issuer rate
Strategic Merchant Electronic Rate 0.39%
Strategic Merchant Standard Rate 0.98%
Charities 0.39%
Industry Program – Government and Utilities NZ$0.70
Industry Program – Insurance NZ$1.00
Recurring Payment Standard Rate 0.70%
Electronic Rate 0.60%
Standard Rate (Card Not Present and Paper) 1.25%

For more information, please visit the Visa website.

MasterCard Interchange Rates

MasterCard Credit Card transactions

Interchange category Interchange Rate (inc. GST)
Strategic Merchants 0.65%
Utilities 0.70%
Recurring Payments 0.70%
Commercial 2.00%
Consumer Premium 1.85%
Consumer Electronic 0.88%
Consumer Standard 1.25%

The qualifying criteria for the interchange fees set out above are as per the following:

Interchange category Description
Strategic Merchants Currently restricted to supermarkets only.
Utilities Available to the following MCCs: 4812, 4813, 4814, 4816, 4821, 4899, 4900.
Recurring Payments Available for transactions containing the Recurring Payment indicator other than transactions qualifying for Utilities and Strategic Merchants.
Commercial Available for all commercial payment cards, other than for Utilities, Recurring Payments, and Strategic Merchants.
Consumer Premium Available for all cards above Gold, other than for Utilities, Recurring Payments, and Strategic Merchants.
Consumer Electronic Available for consumer credit card transactions conducted at an electronic data capture terminal and authorised by the issuer other than other than for Utilities, Recurring Payments, and Strategic Merchants and Consumer Premium.
Consumer Standard Available to all domestic credit transactions not qualifying for any other interchange category.

For more information, please visit the MasterCard website or contact MasterCard Worldwide at 61 2 9466 3700.