Importing and exporting goods can feel like a gamble — we can help you manage the risks to make sure you get paid for what you send or receive what you order.
Your payment is held by Kiwibank until your supplier sends us documents proving that they've shipped the goods.
Your supplier sends us documents proving that they've shipped the goods, and asks us to collect payment for them.
Your buyer's bank holds your payment until you send them documents proving that you've shipped the goods.
We send documents proving that you've shipped the goods to the buyer's bank, and ask the buyer's bank to collect payment for you.
Call our business banking team on 0800 601 601
Download Kiwibank's Disclosure Statement (PDF 1.5 MB) or pick up a copy at your local Kiwibank.