Services for importers and exporters
Importing and exporting goods can feel like a gamble — we can help you manage the risks to make sure you get paid for what you send or receive what you order.
For importers
Import letters of credit
Your payment is held by Kiwibank until your supplier sends us documents proving that they've shipped the goods.
- Takes away the risk of paying offshore suppliers before delivery — you can be more confident that you’ll get what you’ve ordered.
- We guarantee payment — so your supplier knows they’re going to get paid for what they ship.
Import collections
Your supplier sends us documents proving that they've shipped the goods, and asks us to collect payment for them.
- Your supplier can be more confident that you’ll pay for what you’ve ordered.
- You’ll know that the goods are on their way to the correct port.
For exporters
Export letters of credit
Your buyer's bank holds your payment until you send them documents proving that you've shipped the goods.
- The buyer's bank guarantees payment — so you know you’re going to get paid for what you ship.
- Your buyer can be more confident that they'll get what they ordered.
Export collections
We send documents proving that you've shipped the goods to the buyer's bank, and ask the buyer's bank to collect payment for you.
- You can be more confident that you'll be paid for the goods you're sending.
- Your buyer knows that the goods are on their way to the correct port.
Talk to us
Call our business banking team on 0800 601 601
Also check out:
Managing foreign exchange
Trading in other currencies? We can help take the risk out of dealing with exchange rates and foreign cash.
Find out moreForeign currency account
Use a foreign currency account to hold funds and make payments in another currency, and transfer money back to New Zealand dollars whenever exchange rates suit.
Find out moreLike our new site? Let us know what you think.
Download Kiwibank's 
Disclosure Statement (PDF 1.7 MB) or pick up a copy at your local Kiwibank.