Kiwibank will never send you a direct link to our internet banking login page or ask you to provide personal information via e-mail.
The Unsolicited Messages Act 2007 came into effect on the 5th of September 2007. The best way for Kiwibank to comply with the Act is to allow recipients to opt-in to receive electronic communications by ticking a box - it's that easy. We need your permission to send you emails and text messages for great new offers and promotional related communications.
If you choose not to receive promotional communications from us, there are times when we may send you important service information.
You may have provided your details when opening an account, perhaps your email has changed or you have not provided us with consent.
At the moment, you can only opt-in through our call centre. If you want to provide or update your email address and opt-in please call 0800 11 33 55.
In the future you will be able to update your contact and channel preferences via Internet banking.
To avoid any confusion over the legitimacy of emails this section of our site includes all current emails from Kiwibank.
Legislation regarding sending electronic marketing messages came into effect in September 2007.
To receive email communications you need to provide consent and this can be done via opt-in.
Faster, easier, more cost efficient and you receive relevant information to you.