Fraud and scams are plans to make money by deceit. They’re illegal – even an unsuccessful attempt is illegal. Kiwibank works hard to protect you from fraud and scams, but it's important that you keep an eye out for anything that doesn’t quite seem right. Trust your instincts – if something seems too good to be true, chances are it is.
Fraudsters use the internet to get to know people and gain their confidence, then gain access to their victims’ finances to defraud them. Common online confidence scams involve internet dating, online job ads and online trading.
Has anyone ever called you asking for your PIN number? Or taken your card 'out the back' when you're paying for something? They may be trying to obtain your card data for fraudulent use.
Identity theft is when someone fraudulently uses another person’s identity. A fraudster may use your identity to gain access to your bank account, or to get credit such as a home loan, personal loan or credit card in your name.
Read about phishing emails, viruses, Trojans, Worms and other nasties that could end up on your computer. And don’t forget about the computer you carry around in your pocket or handbag.
Inheritance, lottery and charity scams involve contact by email, phone or letter to try to get money from you.